Task Aces is dedicated to ensuring a smooth and efficient experience for both Customers and Taskers. To help achieve this, we have established the following guidelines for Customers when posting tasks. Adhering to these guidelines will help ensure that your tasks are clearly understood and successfully completed by Taskers.

1. Task Title and Description

• Clear Task Title:

  • Provide a concise and descriptive title for your task. This helps Taskers quickly understand what is required.
  • Examples: "Deep Clean Kitchen," "Assemble IKEA Furniture," "Move Sofa to New Flat."

• Detailed Task Description:

• Provide a detailed and accurate description of the task. Include all relevant information such as:
  • Specific tasks to be performed.
  • Any special instructions or requirements.
  • Expected duration of the task.
  • Any materials or tools needed (and whether you will provide them).
• Example:
• Title: "Deep Clean Kitchen"
• Description: "Need help deep cleaning my kitchen. Tasks include cleaning all surfaces, inside and outside of cabinets, appliances, and floor. Should take about 3-4 hours. All cleaning supplies will be provided."

2. Location and Accessibility

• Accurate Location:

  • Provide the exact location where the task will be performed. Include any relevant details such as flat numbers, floor levels, or specific meeting points.
  • Example: "123 High St, Flat 4B, Fourth Floor, London, SW1A 1AA."

• Accessibility Information:

• Inform Taskers about any potential accessibility issues, such as:
  • Parking availability.
  • Building access codes or security procedures.
  • Any stairs, lifts, or other access considerations.
• Example:
• Location: "456 Elm St, Suite 202, Birmingham, B1 1AA."
• Accessibility: "Free parking available in the building's underground garage. Enter via the main entrance and use the lift to the second floor."

3. Date and Time

• Specific Date and Time:

  • Clearly state the date and time when you need the task to be performed. If the timing is flexible, mention the possible date and time ranges.
  • Example: "Task needs to be completed on Saturday, 12th August, between 10 AM and 2 PM."

• Flexibility:

• If you are flexible with the timing, specify your availability window. This can help attract more Taskers.
• Example: "Can be done any day this week between 9 AM and 5 PM."

4. Budget and Payment

• Realistic Budget:

  • Set a realistic budget for the task based on its complexity, duration, and required skills. Research similar tasks on Task Aces to get an idea of typical costs.
  • Example: "Offering £70 for deep cleaning the kitchen, estimated time 3-4 hours."

• All-Inclusive Payment:

• Ensure that the budget covers all aspects of the task, including any additional expenses such as travel costs or materials.
• Example: "Offering £100 for lawn mowing, including transport costs. Equipment will be provided."

5. Materials and Tools

• Specify Materials:

  • Indicate whether you will provide the necessary materials and tools for the task or if the Tasker needs to bring their own.
  • Example: "All cleaning supplies will be provided. Please bring your own vacuum cleaner."

• Special Requirements:

• If specific tools or materials are required, make sure to mention them in the task description.
• Example: "Task requires a power drill and a set of screwdrivers."

6. Task Requirements and Skills

• Specific Skills Needed:

  • Clearly state any specific skills or qualifications required to complete the task.
  • Example: "Looking for a Tasker with plumbing experience to fix a leaking sink."

• Experience Level:

• If the task requires a certain level of experience, specify this in the description.
• Example: "Experienced cleaners needed for a deep clean of a 3-bedroom house."

7. Communication and Follow-Up

• Preferred Communication:

  • Indicate your preferred method of communication (e.g., messaging through the Task Aces app, phone, email) and your availability for follow-up questions.
  • Example: "Please message me through the Task Aces app with any questions. I am available from 9 AM to 6 PM."

• Follow-Up:

• Be responsive to Tasker questions and messages to ensure smooth coordination and task completion.

8. Task Safety and Conduct

• Safety Information:

  • Provide any necessary safety information relevant to the task.
  • Example: "Please wear gloves and a mask when handling cleaning chemicals."

• Professional Conduct:

• Treat Taskers with respect and courtesy at all times. Provide a safe and respectful working environment.
• Example: "Ensure the work area is clean and free of obstacles."

9. Review and Feedback

• Review:

  • Once the task is completed, provide a review of the Tasker’s performance. Be honest and fair in your assessment.
  • Example: "Great job deep cleaning the kitchen! Arrived on time and worked efficiently."

• Feedback:

• Offer constructive feedback if there were any issues or areas for improvement.
• Example: "The task was completed well, but next time please bring your own vacuum cleaner as mentioned."

By following these guidelines, Customers can help ensure that their tasks are clearly understood and efficiently completed by Taskers. Clear communication and detailed task descriptions help create a positive experience for both parties, leading to successful task completion and satisfaction. Task Aces is dedicated to supporting you in this process and ensuring the best possible outcomes for all tasks posted on our platform.